Hello All, I have a form with a bunch of read write fields set to read only, until another external ticket number is set through a push fields, then have workflow that opens those read write fields set to read only, back to read/write. But I can't figure out how to do this while the user keeps the window open. Ex. User submits task, may take up to 1 minute for external source to update and send back a ticket number, the requirement is to lock certain fields until the end user receives an external ticket number, then unlock. My Problem is they want to sit there with the same screen open and have this refreshed without refreshing search, without selecting the modify button, etc. Does anyone know of a way to do this? I have exhausted everything I know to do... so I won't list every crazy experiment I have tried today. Much thanks in advance!
Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
