Jase
you could try and run an Active Link on Interval. I would have a hidden
field, run your active link and when the external ticket number is there, do
whatever you need to do and set the hidden field, obviously the active link
that runs on interval will check this field and if there is data there. not run.
shafqat
Jase Brandon <[EMAIL PROTECTED]> wrote:
** Hello All,
I have a form with a bunch of read write fields set to read only, until
another external ticket number is set through a push fields, then have workflow
that opens those read write fields set to read only, back to read/write. But I
can't figure out how to do this while the user keeps the window open.
Ex. User submits task, may take up to 1 minute for external source to update
and send back a ticket number, the requirement is to lock certain fields until
the end user receives an external ticket number, then unlock. My Problem is
they want to sit there with the same screen open and have this refreshed
without refreshing search, without selecting the modify button, etc. Does
anyone know of a way to do this? I have exhausted everything I know to do... so
I won't list every crazy experiment I have tried today. Much thanks in advance!
Jase Brandon
Remedy Administration/Development
Customer Support Systems Group
Desk - (615) - 320-4494
Cell - (334) - 318-5426
[EMAIL PROTECTED]
DaVita Inc. __20060125_______________________This posting was submitted with
HTML in it___
Shafqat Ayaz
"Break the Rules, Forgive Quickly, Kiss Slowly, Love Truly, Laugh
Uncontrollably, And Never Regret anything that made you Smile.."
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