Could you create a View or Vendor form linked to the external SQL data, and
have the table field populate from that?

Rick

On 10/16/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
>
> Hi Everyone:
>
> I have a situation where I need to show records from an external non-
> ARS database in a table field.
>
> We have an external Oracle database that contains customer POC
> information. Because our remedy backend is also an Oracle database,
> we simply have a DB link to the external database inside the ARSystem
> tablespace. This works fine in most all circumstances, when we need
> data from the external database, we can select it over the database
> link from an SQL setfields action.
>
> However, now I have a situation where I need to display a list of
> customer POCs and have a user pick one. The natural thing seems to be
> to display the POC records in a table field, and have the user click
> one. But I can't figure out how to do this.
>
> The only thing I can think of is to have an active link fire off an
> SQL setfields and use the "if multiple records match,, display list"
> option. But that's not really the behavior I'm after, as the results
> list pops up in a separate window, and that's going to confuse the
> user, etc. What I want is a list of those records in a table field.
>
> So ... has anyone out there in Remedy-land finagled some shim-sham
> like this before?
>
> let me know,
>
> thanks,
>
> -Andrew

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