Hi,

We are on ARS: 6.03.00 patch 012.

we are trying to implement the group level permissions based on the
data in the Assigned to Group field in the helpdesk form. it is
throwing ARERR:302 Entry does not exist in the database ,when trying
to create/modify the ticket. the ticket is getting saved but at the
same time this error is coming which should not happen.

Any fix on this would be helpful.

Thanks and regards,
Bh.Ramakanth Varma

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