BMC support is working on the issue. But want to see if other has the same issue.
-- Jarl On 10/21/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** > > Nothing wrong with the syntax. It looks like an issue with the patch. > > > Joe D'Souza > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng > Sent: Sunday, October 21, 2007 2:41 AM > To: [email protected] > Subject: Re: Application-Query-Delete-Entry and server crash... > > > I see... This is the command... > $PROCESS$ @@:Application-Query-Delete-Entry "TMS:Flow" > 'RootRequestInstanceID' = "$InstanceId$" AND 'ParentID' = > "$InstanceId$" AND 'Sequence Mode' = "Yes" AND 'Status' = "Pending" > > > However, the active link runs fine on path 2, but with patch 4 the > server crash... > > -- > Jarl > > On 10/21/07, Dylan <[EMAIL PROTECTED]> wrote: > > I think what he's asking is, what do you have on the Run Process line? > > > > @@:Application-Query-Delete-Entry something something > > > > Wants to know what the something something is :) > > > > Just copy and paste the whole line into here. Easier to troubleshoot if > you > > can see the exact syntax. > > > > Dylan > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng > > Sent: Saturday, October 20, 2007 10:06 PM > > To: [email protected] > > Subject: Re: Application-Query-Delete-Entry and server crash... > > > > Thats no problem, can query the string, and also delete them manually. > > > > -- > > Jarl > > > > On 10/21/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > Jarl, > > > > > > What's your query on the run process following the command > > > Application-Query-Delete-Entry > > > > > > > > > Joe D'Souza > > > > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng > > > Sent: Saturday, October 20, 2007 3:22 PM > > > To: [email protected] > > > Subject: Application-Query-Delete-Entry and server crash... > > > > > > > > > Hi, > > > > > > We see that the server crash when running this active link: > > > INT:CHGTMS:CRQ:ChangeSequence_OneLevelUp_ReBuildFlow > > > > > > This does a Set Field with a $PROCESS\$ Application-Query-Delete-Entry. > > > > > > If we change the active link to do a Run Process > > > @@:Application-Query-Delete-Entry, this shows up in > > > arerror.log: > > > > > > Failure during an attempt to perform an application command (ARERR > > > 4554)Application-Query-Delete-Entry "TMS:Flow" ...... > > > > > > > > > ARS 7.01 patch 4 > > > Solaris 9 > > > Oracle 9 > > > ITSM7 patch 4 > > > > > > > > > Running patch 2 also crash the server, but then its the notify function > > that > > > crash the server... > > > > > > -- > > > Jarl > __20060125_______________________This posting was > submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
