Michael, I was suspecting change in Java environment, either in the Path or Classpath, but seeing that restarting the email engine temporarily solves the problems would mean that the environment is not corrupt.
Maybe your email service is getting terminated possibly because of an incompatible version of Java? Have you checked that? At the time that no emails are being sent, do you have the email.pid file in the AREmail folder? Or does that file get killed? That would indicate if the service is dying shortly after restarting.. Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Tuesday, October 23, 2007 4:00 PM To: [email protected] Subject: more email problems ** Dear listers, We’re having some problems today with emails backing up in the email messages form. Occasionally we’ll lose connectivity to the exchange server and the emails start backing up. In that case, we generally restart the email engine service once connectivity is restored and the emails start to flow. We haven’t made any configuration changes on our end today, but for some reason, emails are backing up. We’ve restarted the service several times and the emails will go out, but they start backing up again shortly afterward. I checked the stderr and stdout logs to no avail. However, the AR System Error Logs form is packed with entries. I have thousands of entries with a message text of “The system cannot find the file specified.” and several with the text “The specified procedure could not be found.” I’ve never run into anything like this. Like I said, normally we just restart the service and everything seems to work itself out. Anyone seen anything like this that could assist? Win Server 2003 R2 SQL 2K ARS 5.1.2 Thanks much, Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.8/1088 - Release Date: 10/23/2007 1:26 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
