Can you elaborate on the issue? Thanks, Axton Grams
On 10/24/07, Nguyen, Tai D <[EMAIL PROTECTED]> wrote: > List, > > FYI to those who have upgraded their BMC Remedy Client to 7.1.00 > (8/22/07 release date). There is a caching issue with this client. BMC > Tech support has created a software defect number SW00276623. > > Thanks > > Tai > > > > > ************************************************************************ > *********************************** > > Sorry for the delay to respond on this issue. We have checked at our end > and able to reproduce the problem. > > I have created a defect SW00276623 for this issue. > > We are closing the issue that is open with Support and will leave the > defect in an open status pending action from Development. Please note > that the closing of the issue with Support has no bearing on the status > of the defect. For your convenience, you can monitor the status of > your defect by going to the support website and then follow these > instructions: > > Select - View/Update under Issue Management > > Select - Defect/RFE/CAR tab > > Select - Search > > Finally, please note that going forward that all issues with defects > will be closed from the support end and the defect # will be what you > will need to use to track the status of the defect. If you have any > concerns about this or questions, please feel free to respond to this > email. > > Thank you for bringing this problem to our attention. > > Regards, > Santosh Nair > BMC Remedy Technical Support > > ************************************************************************ > ************************************** > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
