Hi Timothy! I do not think that license pools apply to application licenses. If your company decides to have ENOUGH licenses, it is allways better not to have license pools anyway.
The 1-hour timeout apply only if the user does NOT logout. If the user performs a logout, the license should be released immediately. I did a license presentation at UKRUG, where I described how licenses are allocated for both AR System Licenses and Application Licenses in various AR System versions: http://www.rrr.se/doc/rrrukrug.pdf Please let me know if you have any feedback on the document! Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi there all, > > I know that you can allocate fixed/floating license for the ARS in the > group form, but I have a customer who would also like to tag a "BMC > Change Management Floating" License to the group also. I have said that > I do not know of any way to do license pooling for application > licenses. I am correct or have I not read enough documentation :-) > > Also I know the ARS Floating licenses has a 1 hour timer minimum before > it is released, does the same apply for application licenses. The > customer has been told/sold licenses based on the fact that as soon as > you have finished writing the change record the license was available > for another user (hmm). > > If anyone has the time to drop a quick to confirm my suspicion that we > cannot allocate application licenses and they are going to need more > licenses I would be much appreciated. > > > Regards > > Timothy Clarkson > Merivale > Christchurch > New Zealand > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
