Dave, I haven't used that, but I have used the advanced version of Effective Technologies' Datalink tool, and that seems to work fine for adding user perms.
Rick On 10/30/07, David Charters <[EMAIL PROTECTED]> wrote: > > ** > > Listers, > > I am trying to use the latest ITSM Dataloader from BMC for loading > foundation data into ITSM. I am having issues with it. Has anyone used this > tool successfully? I am having the following challenges: > > Data is not showing up in the Data Validation screen, this worked before > and now it does not. > > How do I get support groups and permissions loaded for the users, it seems > that you have to create a template for each user? > > Regards, > > David Charters > > 317-873-2564 > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

