From where can I download this.. I cannot find it in BMC site

----- Original Message -----
From: David Charters <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tue, 30 Oct 2007 21:01:48 +0530 (IST)
Subject: New ITSM Dataload Utility

Listers,

 

I am trying to use the latest ITSM Dataloader from BMC for loading
foundation data into ITSM. I am having issues with it. Has anyone used this
tool successfully? I am having the following challenges:

 

Data is not showing up in the Data Validation screen, this worked before and
now it does not.

 

How do I get support groups and permissions loaded for the users, it seems
that you have to create a template for each user?

 

Regards,

 

David Charters

317-873-2564


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