Hello Lisa,

Maybe I didn't state myself clearly.. you do not have to reset Crystal
Report at server level.. Just modify the report that you have the problem
with and change the display format for that particular field in that report
and then add it back to your Remedy reporting form.. You do not have to
modify your Crystal Reports installation itself.

Joe D'Souza
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
  Sent: Tuesday, November 06, 2007 2:05 PM
  To: [email protected]
  Subject: Re: Real Fields and AR System reports


  **
  We are JUST getting set up with Crystal, but don't have anything working
with it yet, so that's not an option right now.  :(

  Lisa



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Tuesday, November 06, 2007 2:02 PM
  To: [email protected]
  Subject: Re: Real Fields and AR System reports


  **
  Lisa,

  Change that at Crystal Reports level.. The precision level you set at AR
System level is or the understanding of the AR Server and its clients only
and Crystal has no comprehension of that. Use the Format Field option in
Crystal to define the precision level at Crystal.

  Joe D'Souza

  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
  Sent: Tuesday, November 06, 2007 1:49 PM
  To: [email protected]
  Subject: Real Fields and AR System reports



  I have a real type field and set it up so that it only show 2 numbers to
the right of the decimal (precision = 2).  But when I create a simple report
from the AR System of this form, the real type field shows all 6 numbers to
the right of the decimal.  (I save it as a .csv file)

  What's up with that?  Is there anyway I can change this?

  Lisa
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