Hi Brian, Have you tried opening any other attachment format like doc, xls, ppt, txt, rtf, etc. Pls try this and let us know the result.
On 11/7/07, Sokol, Brian <[EMAIL PROTECTED]> wrote: > > I have a 7.1 Mid Tier running IIS with ServletExec. > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Hugo Visser > *Sent:* Monday, November 05, 2007 9:34 AM > *To:* [email protected] > *Subject:* Re: Opening a PDF from the MidTier > > > ** Right, except that he didn't state "any other browser", but IE :) I'll > test some stuff here, to see if I can reproduce it. What I meant to say was > that the mime-type is an important way for compliant browser to know what to > do with a file. I suspect that something strange is going on. Either the > mime-type is correct but the client (Firefox) is configured wrong, or the > mime-type is incorrect confuses the client. > > However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running > on Tomcat 5.20 it just works. Brian, what's your config? > > Hugo > > On 11/5/07, Rahul AR User <[EMAIL PROTECTED]> wrote: > > > > ** This is very strange situation....... > > > > Hugo.... i appreciate your workaround but I believe this will not work > > becuase as confirmed by Brain, the pdf from any other browser opens directly > > without giving any error except for those from the local AR Server Mid-Tier > > virtual path. > > > > Brain.... can you please try opening any other extension file, like DOC, > > XLS, etc. Maybe this might lead us somewhere. > > > > Awaiting some positive results for further investigation > > > > > > > > On 11/3/07, Hugo Visser <[EMAIL PROTECTED] > wrote: > > > > > > ** Again, you should verify that the mime-type that is sent is the > > > correct one. One option would be to install the firebug extension to see > > > what is being sent to the browser. If the mime-type is incorrect (for > > > example text/plain), Firefox will just open it as text, like most other > > > browsers. "IE works" because it sees ".pdf" and knows how top open pdf on > > > your PC, no matter what mime-type your web browser is sending. > > > > > > It could be that the mime-type config must be done at some other > > > place, like your web server. > > > > > > Hugo > > > > > > On 11/2/07, Sokol, Brian < [EMAIL PROTECTED] > wrote: > > > > > > > > Not true. If I open the file directly from Firefox (File, Open > > > > File) it works fine. If I open a pdf in firefox from another web site it > > > > works ok. > > > > > > > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) > > > > [mailto:[email protected] > > > > ] *On Behalf Of *Rahul AR User > > > > *Sent:* Friday, November 02, 2007 11:35 AM > > > > *To:* [email protected] > > > > *Subject:* Re: Opening a PDF from the MidTier > > > > > > > > > > > > ** Hi Brain, > > > > > > > > Can u confrim whether you are opening the URL from the server > > > > machine or have you tried opening the same from other systems in the > > > > network > > > > also? > > > > > > > > It seems that hsi is a localised problem with FireFox application > > > > and not related to ARS. I could draw thie conclusion from your comment > > > > that > > > > when you directly open the PDF from FireFox, it gives an error. > > > > > > > > > > > > On 11/2/07, Sokol, Brian <[EMAIL PROTECTED] > wrote: > > > > > > > > > > Thanks Carey, > > > > > > > > > > I just tried it but get the same exact results. The PDF in Firefox > > > > > looks like this: > > > > > > > > > > 0000005086 00000 n 0000005334 00000 n 0000005561 00000 n > > > > > 0000008230 00000 n 0000008328 00000 n 0000011033 00000 n 0000018108 > > > > > 00000 n > > > > > 0000018337 00000 n 0000018521 00000 n 0000000796 00000 n trailer > > > > > <<7FAF49E0F79CE0D2C017FF7C94E3C35F><582EF4B25F50364FB99AF1931835654A>]>> > > > > > startxref 0 %%EOF 56 0 obj<>stream x b```a`` a`e`P c g@ ~ + sL`bh T > > > > > 韷? > > > > > AD 05< tY 5/q )^ a $ M : / 虳gdy ``` TRj `@ 0 > > > > > @ > > > > > q @Z ʕ x ~h1 jjv`u X&%` ! 4 ; 7 F . P J30 R > > > > > [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj<> > > > > > endobj 34 0 > > > > > obj<> endobj 35 0 > > > > > obj<<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>> > > > > > endobj 36 0 obj<> endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 > > > > > obj[/Indexed > > > > > 37 0 R 15 50 0 R] endobj 39 0 obj<> endobj 40 0 obj<> endobj 41 0 > > > > > obj<>stream H W n F } W # T ./" -R'm ^ 6* ` V K H ļ > > > > > 왙sά_ Q > > > > > } | t^. >HXn 4 알 > > > > > > > > > > -----Original Message----- > > > > > From: Action Request System discussion list(ARSList) > > > > > [mailto:[email protected] > > > > > ] On Behalf Of Carey Matthew Black > > > > > Sent: Friday, November 02, 2007 11:12 AM > > > > > To: [email protected] > > > > > Subject: Re: Opening a PDF from the MidTier > > > > > > > > > > Brian, > > > > > > > > > > I use the Active link action PERFORM-ACTION-OPEN-URL and have not > > > > > noticed any problems launching a PDF (also hosted on our Mid-Tier > > > > > server) from a button. Maybe you can use a button instead of a > > > > > Text object? > > > > > > > > > > -- > > > > > Carey Matthew Black > > > > > Remedy Skilled Professional (RSP) > > > > > ARS = Action Request System(Remedy) > > > > > > > > > > Love, then teach > > > > > Solution = People + Process + Tools > > > > > Fast, Accurate, Cheap.... Pick two. > > > > > > > > > > _______________________________________________________________________________ > > > > > > > > > > UNSUBSCRIBE or access ARSlist Archives at > > > > > www.arslist.orgARSlist:"Where the Answers Are" > > > > > > > > > > > > > > > > > > > > > -- > > > > Regards > > > > Rahul __20060125_______________________This posting was submitted > > > > with HTML in it___ > > > > > > > > > > __20060125_______________________This posting was submitted with HTML > > > in it___ > > > > > > > > > > > -- > > Regards > > Rahul __20060125_______________________This posting was submitted with > > HTML in it___ > > > > __20060125_______________________This posting was submitted with HTML in > it___ > -- Regards Rahul _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

