Hi John, You might want to look into BMC Service Level Management 7.0 Configuration Guide (SLM-Config-Guide-700.pdf) if you are referring to notification about expiration and review of agreements (p.54-55)
Hope this helps! ~ Eli ~ http://docs.google.com/Doc?id=df5vs5vj_0fvdv72 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
