I put it on a third server, and also installed it twice with two
separate sets of services - one set against the development server and
one set against the pre-production server.  That works just fine.  My
initial reason for doing so was that all of my db and AR servers (source
db and target ARS) are on 64-bit Win2K3 OS and BMC Support recommended
against putting EIE on 64-bit - said they had not tested it.  I am not
sure if that applies to AIE, but it doesn't matter to me (I have already
upgraded EIE to AIE) since I have it on an 32-bit OS server.  After
several months of testing, I find it advantageous to have the EIE/AIE
services on a separate box; it isn't dedicated to AIE, however - it also
hosts my instance of RKM/Hummingbird/Tomcat since there are problems
with hosting that on the same Tomcat instance as mid-tier.

Kelly, do you know if AIE is cleared to run on 64-bit OS yet?

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 

> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver
> Sent: Wednesday, November 14, 2007 7:09 AM
> To: [email protected]
> Subject: Re: CM7.2, AIE 7.1, CDIntegration 7.1.1
> 
> Hi, 
> 
> AIE is the new bundled version of the Integration Engine. It 
> includes adapters for MS-SQL, Oracle, DB2, XML file and 
> delimited file (CSV if you choose). There no longer is a 
> separate product for Remedy Link for SQL or Oracle. You 
> install one and get all.
> 
> As for where to install, it isn't confusion, it is components 
> and options. 
> The data exchange application is powered by AR System so of 
> course it must be on the AR server.
> The services (adapters) can be installed where they best meet 
> the needs of your environment.
> *You can install the service(s) on the same server as AR System.
> *If you have a server group, you may choose to install on the 
> server you use primarily for administration operations (most 
> common option) *You can install it on the same server as the 
> DB you are accessing (if the DBA/Server Admin lets you) *You 
> can install it on a 3rd server and via the DEA configure 
> where it is so that both target and source can talk through 
> the 3rd server. This is most frequently done where the DBA 
> doesn't want the service on the DB server and the Remedy 
> Admin wants to keep the CPU of the AR Server available for 
> standard AR calls. Putting it on the third box leverages the 
> CPU and memory of that box. It is just a bit tricker to configure.
> 
> So you see, there is no wrong answer, there is just the right 
> answer for you.
> 
> ---------------------
> Kelly Deaver
> [EMAIL PROTECTED]
> 
> 
> > -------- Original Message --------
> > Subject: CM7.2, AIE 7.1, CDIntegration 7.1.1
> > From: Mark Seiler <[EMAIL PROTECTED]>
> > Date: Wed, November 14, 2007 6:02 am
> > To: [email protected]
> > 
> > Hello list,
> > When installing CM 7.2, with the Master Trx and Console on separate 
> > boxes, the module called CM Views called out in the docs for 
> > integrating CDIntegration does not appear. There is an anecdotal 
> > powerpoint on
> > pdf(CD_CMDB_Integration_For_Starters.pdf) that references 
> downloading 
> > and running an AR Database Security Script 
> (ars-security.zip)..... is 
> > this a requirement?
> > Also, I've seen conflicting BMCDN threads regarding where 
> to install 
> > AIE in a multi-server environment... on the same server as ARSystem 
> > and the CMDB or somewhere else? Anyone know of a single source of 
> > truth on this? There's also no reference to whether Remedy 
> Link is still part of the installation.
> > Finally, is the best sequence for installation: ConfigMgmt, 
> then AIE, 
> > then Config Discovery?
> > Thanks for any guidance!
> > Mark
> > 
> > 
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