See the compatibility matrix for AIE - http://www.bmc.com/support/bmcremedycomp/Atrium_Integration_Engine_7_1_0_Compatibility_matrix.htm In most cases, yes 64 bit is now supported :) --------------------- Kelly Deaver [EMAIL PROTECTED]
> -------- Original Message -------- > Subject: Re: CM7.2, AIE 7.1, CDIntegration 7.1.1 > From: strauss <[EMAIL PROTECTED]> > Date: Wed, November 14, 2007 9:02 am > To: [email protected] > > I put it on a third server, and also installed it twice with two > separate sets of services - one set against the development server and > one set against the pre-production server. That works just fine. My > initial reason for doing so was that all of my db and AR servers (source > db and target ARS) are on 64-bit Win2K3 OS and BMC Support recommended > against putting EIE on 64-bit - said they had not tested it. I am not > sure if that applies to AIE, but it doesn't matter to me (I have already > upgraded EIE to AIE) since I have it on an 32-bit OS server. After > several months of testing, I find it advantageous to have the EIE/AIE > services on a separate box; it isn't dedicated to AIE, however - it also > hosts my instance of RKM/Hummingbird/Tomcat since there are problems > with hosting that on the same Tomcat instance as mid-tier. > > Kelly, do you know if AIE is cleared to run on 64-bit OS yet? > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver > > Sent: Wednesday, November 14, 2007 7:09 AM > > To: [email protected] > > Subject: Re: CM7.2, AIE 7.1, CDIntegration 7.1.1 > > > > Hi, > > > > AIE is the new bundled version of the Integration Engine. It > > includes adapters for MS-SQL, Oracle, DB2, XML file and > > delimited file (CSV if you choose). There no longer is a > > separate product for Remedy Link for SQL or Oracle. You > > install one and get all. > > > > As for where to install, it isn't confusion, it is components > > and options. > > The data exchange application is powered by AR System so of > > course it must be on the AR server. > > The services (adapters) can be installed where they best meet > > the needs of your environment. > > *You can install the service(s) on the same server as AR System. > > *If you have a server group, you may choose to install on the > > server you use primarily for administration operations (most > > common option) *You can install it on the same server as the > > DB you are accessing (if the DBA/Server Admin lets you) *You > > can install it on a 3rd server and via the DEA configure > > where it is so that both target and source can talk through > > the 3rd server. This is most frequently done where the DBA > > doesn't want the service on the DB server and the Remedy > > Admin wants to keep the CPU of the AR Server available for > > standard AR calls. Putting it on the third box leverages the > > CPU and memory of that box. It is just a bit tricker to configure. > > > > So you see, there is no wrong answer, there is just the right > > answer for you. > > > > --------------------- > > Kelly Deaver > > [EMAIL PROTECTED] > > > > > > > -------- Original Message -------- > > > Subject: CM7.2, AIE 7.1, CDIntegration 7.1.1 > > > From: Mark Seiler <[EMAIL PROTECTED]> > > > Date: Wed, November 14, 2007 6:02 am > > > To: [email protected] > > > > > > Hello list, > > > When installing CM 7.2, with the Master Trx and Console on separate > > > boxes, the module called CM Views called out in the docs for > > > integrating CDIntegration does not appear. There is an anecdotal > > > powerpoint on > > > pdf(CD_CMDB_Integration_For_Starters.pdf) that references > > downloading > > > and running an AR Database Security Script > > (ars-security.zip)..... is > > > this a requirement? > > > Also, I've seen conflicting BMCDN threads regarding where > > to install > > > AIE in a multi-server environment... on the same server as ARSystem > > > and the CMDB or somewhere else? Anyone know of a single source of > > > truth on this? There's also no reference to whether Remedy > > Link is still part of the installation. > > > Finally, is the best sequence for installation: ConfigMgmt, > > then AIE, > > > then Config Discovery? > > > Thanks for any guidance! > > > Mark > > > > > > > > ______________________________________________________________________ > > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > ______________________________________________________________ > > _________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

