Hello, We are installing AR Server v7.0.01 on Solaris 10 with Oracle 10.2, upgrading a 5.1.2 db that was imported.
The install script completed but on start of the server we get the following error: /app/remedy/ar/teamtest/bin/arserverd:LoadSchemaDefnFromFile+0x120 [ Signal 11 (SEGV)] Any help much appreciated Regards, John Peto The full error log looks like this: Stacks: /app/remedy/ar/teamtest/bin/arserverd:DumpStackTrace+0x88 /app/remedy/ar/teamtest/bin/arserverd:SignalTrapProc+0x160 /lib/libc.so.1:0xc0620 /lib/libc.so.1:0xb5718 /app/remedy/ar/teamtest/bin/arserverd:LoadSchemaDefnFromFile+0x120 [ Signal 11 (SEGV)] /app/remedy/ar/teamtest/bin/arserverd:UpgradeServerFormWithField+0x28c /app/remedy/ar/teamtest/bin/arserverd:__1cbCUpgradeServerStatsToVersion26Fp nOARSchemaStruct_pnRARUserCacheStruct__i_+0x28 /app/remedy/ar/teamtest/bin/arserverd:UpgradeInternalSchemaServerStats+0x60 /app/remedy/ar/teamtest/bin/arserverd:UpgradeInternalSchemaDefn+0xb8 /app/remedy/ar/teamtest/bin/arserverd:CheckSvrSchemasStructures+0xcc /app/remedy/ar/teamtest/bin/arserverd:InitializeServerCache+0x510 /app/remedy/ar/teamtest/bin/arserverd:WorkerThread+0x230 /app/remedy/ar/teamtest/bin/arserverd:RestartableThreadMain+0x60 /app/remedy/ar/teamtest/bin/arserverd:UnixThreadStartRoutine+0xe8 /lib/libc.so.1:0xc04f4 Tue Apr 3 14:19:43 2007 390600 : This version of the Action Request System(R) is ready for use or evaluation without purchasing or activating an authorizat ion key. For unlimited capabilities, contact your sales representative. (ARNOTE 27) Tue Apr 3 14:20:18 2007 390600 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Tue Apr 3 14:20:18 2007 11 Timestamp: Tue Apr 03 2007 14:20:18.3481 Thread Id: 4 Version: 7.0.01 200609271856 Sep 27 2006 19:28:30 ServerName: teamtest Database: SQL -- Oracle Hardware: sun4u OS: SunOS 5.10 RPC Id: 0 RPC Call: 0 RPC Queue: 390600 Protocol Version: 12 Client IP Address: Logging On: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
