Get a patched version of 7.0.1 and perform the upgrade install with that. Axton Grams
On 4/3/07, John Peto <[EMAIL PROTECTED]> wrote: > Hello, > > We are installing AR Server v7.0.01 on Solaris 10 with Oracle 10.2, > upgrading a 5.1.2 db that was imported. > > The install script completed but on start of the server we get the > following error: > > /app/remedy/ar/teamtest/bin/arserverd:LoadSchemaDefnFromFile+0x120 [ > Signal 11 (SEGV)] > > Any help much appreciated > Regards, > John Peto > > The full error log looks like this: > > Stacks: > /app/remedy/ar/teamtest/bin/arserverd:DumpStackTrace+0x88 > /app/remedy/ar/teamtest/bin/arserverd:SignalTrapProc+0x160 > /lib/libc.so.1:0xc0620 > /lib/libc.so.1:0xb5718 > /app/remedy/ar/teamtest/bin/arserverd:LoadSchemaDefnFromFile+0x120 [ > Signal 11 (SEGV)] > /app/remedy/ar/teamtest/bin/arserverd:UpgradeServerFormWithField+0x28c > /app/remedy/ar/teamtest/bin/arserverd:__1cbCUpgradeServerStatsToVersion26Fp > nOARSchemaStruct_pnRARUserCacheStruct__i_+0x28 > /app/remedy/ar/teamtest/bin/arserverd:UpgradeInternalSchemaServerStats+0x60 > /app/remedy/ar/teamtest/bin/arserverd:UpgradeInternalSchemaDefn+0xb8 > /app/remedy/ar/teamtest/bin/arserverd:CheckSvrSchemasStructures+0xcc > /app/remedy/ar/teamtest/bin/arserverd:InitializeServerCache+0x510 > /app/remedy/ar/teamtest/bin/arserverd:WorkerThread+0x230 > /app/remedy/ar/teamtest/bin/arserverd:RestartableThreadMain+0x60 > /app/remedy/ar/teamtest/bin/arserverd:UnixThreadStartRoutine+0xe8 > /lib/libc.so.1:0xc04f4 > Tue Apr 3 14:19:43 2007 390600 : This version of the Action Request > System(R) is ready for use or evaluation without purchasing or activating > an authorizat > ion key. > For unlimited capabilities, contact your sales representative. (ARNOTE 27) > Tue Apr 3 14:20:18 2007 390600 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > Tue Apr 3 14:20:18 2007 11 > Timestamp: Tue Apr 03 2007 14:20:18.3481 > Thread Id: 4 > Version: 7.0.01 200609271856 Sep 27 2006 19:28:30 > ServerName: teamtest > Database: SQL -- Oracle > Hardware: sun4u > OS: SunOS 5.10 > RPC Id: 0 > RPC Call: 0 > RPC Queue: 390600 > Protocol Version: 12 > Client IP Address: > Logging On: > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

