Have you checked your escalation log, filter log, SQL log, arerror log, etc? One of those should give you some clues about what is going on.
Chad Hall (501) 342-2650 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sarah Lake Sent: Sunday, April 08, 2007 10:47 AM To: [email protected] Subject: Need immidiate HELP HELP Pls Hi I changing some data on prod sys with Escalations and the escalations should run quickly with the proper qualifier. But the problem I am facing now is that if I give a Issue number = 99 That escalation is taking in interval of 1 min is taking 30 min to 1 hr to update record. I have shut off all the e escalations that I am running still sys busy doing something. I have stopped Started remedy services didn't help anything. What should I do Need help ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" *************************************************************************** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. **************************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
