Carey- How do you enable a non-admin user to log filter actions? I did not know such a thing was possible!
Thanks, Chris -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 16, 2007 2:35 PM To: [email protected] Subject: Re: CMDB 6.3 error "You have no write access to the field DataSet Name" Chris, Enable a user (non-admin) to turn on Filter logs. Login with the user. Turn on filter AND active link logs. Do the thing that produces the error. Check the log and find the workflow (Active Link or Filter) that does the SET operation that fails. That should not take more than a few minutes to setup and a few minutes to look through the logs. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Nov 16, 2007 1:33 PM, Moore, Chris <[EMAIL PROTECTED]> wrote: > ** > > > > Hey everyone- > > > > Administrators don't get this error, it must be a filter because I can't log > it as a non-administrator. > > > > This is on the form AST:ComputerSystem. If a non-administrator changes, for > instance, the serial number and tries to save, they get this error. The > field DataSet Name is not on the form and when I did it as an administrator > and logged it, that field did not appear in the log. > > > > Does anyone know a quick way I can find which form contains that field? > > > > Thanks, > > Chris ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
