Hello ALL!

 

I have a long-term (contract to hire if preferred) opportunity in San
Antonio, Texas.  Please see all details below, and call me if you are
interested!

 

Location: San Antonio, TX

Duration: 1-5 years 

Pay: $33.85/hr, W2 (depending on experience)

 

Description:

The current and planned systems that the administrators will work on
include:  Complete system administration of the ESD AVAYA ACD Telephone
system and any future phone system to include customization, server
maintenance, and security compliance; complete system administration of
Front Range HEAT for USAMITC and seven other sites. This includes custom SQL
query creation, SQL admin work, HEAT customization, server maintenance, and
security compliance. 

Responsibilities include: 
Responsible for the Front Range HEAT to BMC Remedy migration that should
occur around December 2007;  complete system administration of BMC Remedy
for all of AMEDD supporting 300+ technicians. This includes custom SQL query
creation, SQL admin work, Remedy customization, server maintenance, and
security compliance. The System Administrator will also be responsible for
all equipment in ESD area to include wall displays, projectors, video
routing equipment, RS232 control equipment, PA system, and VTC equipment.

Specific Certifications:

*       MCSE certification (Windows 2000 or Windows 2003) 
*       ITIL Foundations Certification
*       Remedy Action Request System (ARS)

 

Desired Technologies & Experience:

*       Call center experience a plus 
*       HEAT software 
*       Avaya and Avaya CMS 
*       MOM, NetIQ and other monitoring tools 
*       Microsoft SQL 
*       BA/BS degree preferred 


Experience Level 

*       Minimum five (5) years overall Information Technology experience 
*       Minimum three (3) years experience in Microsoft Exchange and
Microsoft Active Directory environment. 

 

Thank You,

 

Tabitha Bagwell

MMC Group, LP

800-779-2505 Toll Free

972-573-2270 Fax

[EMAIL PROTECTED]

http://www.mmcgrp.com

AIM: tabvball

 

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