Hello Craig, This doesn't look like a problem with email engine.
The winmail.dat format is a proprietary Microsoft file that has special meaning to only microsft clients. The only way to fix this is to contact the administrator of the exchange server that the email originated from (or if the user is just outlook without an exchange server the user themselves) and requesting that they either change the server to make sure this does not happen, or refrain from using the specific formatted mail. If the user wants to use formatted mail, they can use HTML mail, which does not suffer from this problem. For more information about this issue, take a look at the following: http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b278061 http://support.microsoft.com/default.aspx?scid=kb;EN-US;149203 http://support.microsoft.com/default.aspx?scid=kb;EN-US;138053 or do a google search for "Microsoft Exchange Frequently Asked Questions" Or for a much more entertaining look at this problem, do a google search for "winmail.dat hell" or "winmail.dat <insert your favorite four letter expletive here>" -- Jean On 11/21/07, Craig Carter <[EMAIL PROTECTED]> wrote: > > ** > > Has anyone encountered a problem where attachments sent out via email and > received by clients using Juno, AOL, etc, has been converted to > "winmail.dat" which the user then has a problem opening because they have no > associated programs? I searched the ARSList archives and didn't find > anything. > > > > ARS 6.3 P13, Email Engine, text format messages > > Outlook Client/Exchange Server/MAPI > > Not using Email templates > > > > Craig Carter, RSP > > > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
