Listers, Has anyone else experienced issues with mid-tier 7.1 regarding the submission/viewing of cases that use the ENCRYPT and DECRYPT functions in workflow? Whenever I try to view or a submit a case that utilizes these functions in workflow I get the following ARWARN 9351 message:
Unable to setup data connection, which is preventing the application from working correctly. This only occurs in the midtier and not the user tools. I have also tried various browsers, verified administrator midtier passwords, etc. I have noticed a message in the mid-tier logging: Dec 7, 2007 9:19:56 AM - SEVERE (com.remedy.log.SESSION) : Login: Failed to query PW change. AR 7.1 Windows Server 2003 Remote SQL Server 2000 DB Mid-tier 7.1, IIS 6, Tomcat 5.5, JDK/JRE 1.6.0_03 Any thoughts? Still awaiting to hear back from Remedy Support regarding this. Thanks, Jon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
