It is tedious. We've added multiple fields to multiple notifications. Each time a field is added, about 17 workflow objects and forms need to be modified, plus there are changes to the data that drives the menus.
I'd suggest having a look at the BMC KB entry KM-000000024290 hth, tony -- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 Elinore AR <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/14/2007 02:36 AM Please respond to [email protected] To [email protected] cc Subject anyone used the "NTE:SYS-NT Process Control" form yet? hi, has anyone ever used the "NTE:SYS-NT Process Control" form for their customized notifications? can anyone share their experience? i was reading the ITSM7 architecture doc and i can't believe it looks so easy (based on the Notification Engine process flow diagram) but i don't want to get all excited and be disappointed later on. TIA for all your insight! ~ Elinore ~ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
