Yeah, I was looking at one of our forms and we did about 1.2 million tickets in a 30 day span. That's just one of our forms. We handle over 10 million transactions a day on an old N class 8 proc DB box.
Darrell E Reading II Contact Center Development Wal-Mart 45739 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ################## ################## ################## ################## ################## ################## ################## ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, December 14, 2007 13:55 To: [email protected] Subject: Re: Max Number of Users at the same time ** That would depend entirely on the system. I know of nothing in AR System that would inherently limit those things, the limits would more likely be a result of limitations in your DBMS, Server, or Network architecture. AR System scales very well - many Fortune 100 companies use it, as well as many agencies in our State and Federal Governments. 300k records a month is a lot, but I've seen Remedy systems that processed that many records, and IF it's configured and managed properly, you shouldn't have any major issues. Remedy has quite a bit of documentation on how to tune your AR System - it's recommended reading. You will need to keep your tables from getting too large, unless you have lots of DB headroom to index it extensively. I assume that you are creating a lot of tickets via some automated process, and there are ways to manage that to limit its effect on the performance of the rest of the system, too. Rick On 12/14/07, Tadeu Augusto Dutra Pinto <[EMAIL PROTECTED]> wrote: ** Hi crazy friends! I'd like to know (if it exists) what's the maximum number of users doing a action simultaneously (at the same time) in a ARS application??? Have a max number (of users creating records, for example) that crash the AR Server? I need this information because I have to describe this in a document of 'Test Strategy'... and 'Requirements Specification' too... Anybody knows about this?? I'm using: S.O. - AIX 5.2 AR Server 7.0.01 patch 5 About my applications: Appication1 - create around 308.000 records/month Appication2 - create around 30.000 records/month Appication3 - create around 550 records/month []'s Att, Tadeu Augusto Dutra Pinto HSBC Brasil Outsourcing __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ----------------------------------------- ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ********************************************************************** Wal-Mart Confidential ********************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
