Hi Rahul

 

The date format displayed in the User Tool is a client-site setting and is
not affected by the date-format the server uses.  The only way that I know
of that you can force a particular date format to all your clients is
through User Preferences.  First, change the server config to force all
users to use User Preferences.  Then add filter workflow to the User
Preferences form to set the date format settings you want for all users.

 

HTH

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rahul Takle
Sent: Monday, December 17, 2007 1:00 PM
To: [email protected]
Subject: Re: Setting Date Format To yyyy-mm-dd Site Wide

 

Hi Martin,

 

      No, I haven't tried that but I will try it.

 

      Is there any way by which I can do this Date setting in the
"yyyy-mm-dd" format using the AR Admin tool.

 

      This is because on the BMC Knowledge Base site I came across one
solution which states that 

 

      Note: If you want to change date and time format site-wide instead of
per-user, your administrator must change your operating_specific locale
settings.

 

          which leads me to believe that there is a way to do it through the
admin tool.

 

      Can you please help me in knowing weather is this possible using the
admin tool or not.

 

Thanks

 

Rahul

 

      

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Crothall, Martin
Sent: Monday, December 17, 2007 6:01 PM
To: [email protected]
Subject: Re: Setting Date Format To yyyy-mm-dd Site Wide

 

Hi Rahul,

 

Have you tried setting the ARDATE environment variable for the AR Server or
ARDATE in your ar.conf file?

 

Martin

 

Martin Crothall  Senior IT Software Engineer
Met Office FitzRoy Road Exeter EX1 3PB United Kingdom
Tel: +44 (0)1392 884220 Fax: +44 (0)1392 885681
E-mail: [EMAIL PROTECTED] http://www.metoffice.gov.uk
<http://www.metoffice.gov.uk/>  

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rahul Takle
Sent: 17 December 2007 11:53
To: [email protected]
Subject: Setting Date Format To yyyy-mm-dd Site Wide

** 

Hi,

 

      I want to set the Date Format to "yyyy-mm-dd" site wide for more that
1300 users at one time.

 

I am able to set the Date Format to "yyyy-mm-dd" in the AR User Tool by
setting the Custom Format to "yyyy-mm-dd" in the Locale tab under Tools
>Options but this is setting is only specific to my machine.

 

      If I want to do the same setting site wide for more than 1300 users is
it possible by some way.

 

      Please let me know.

 

Thanks

 

Rahul

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