You need to generate a core dump and send it to BMC for analysis. They should be able to use the core to get a stack trace and memory map to see what is causing the fault.
Axton Grams On Dec 20, 2007 5:06 AM, Anesh A Kurian <[EMAIL PROTECTED]> wrote: > Hi All, > > I have an ARS 7.0.1 running on Oracle 10. I receive this strange error > when trying to log in thru the User Tool or Admin Tool. Not every user > gets this error when trying to log in. And when the server is restarted > then the error goes and comes back after sometime. Has any one faced the > same problem? When we went thru the arerror.log > We got the below error, which takes places exactly when a user tries to > log in to the system. If anyone has earlier faced this or has any > solution to it kindly update me. > > > Tue Dec 18 13:25:45 2007 0 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > Tue Dec 18 13:25:45 2007 11 > Tue Dec 18 13:25:45 2007 0 : AR System server terminated -- fatal error > encountered (ARNOTE 21) > Tue Dec 18 13:25:45 2007 0 : Unable to access thread local storage. > (ARERR 8747) > Tue Dec 18 13:25:45 2007 WriteWorkflowTraceLog() > Tue Dec 18 13:25:45 2007 0 : Unable to access thread local storage. > (ARERR 8747) > Tue Dec 18 13:25:45 2007 WriteWorkflowTraceLog() > : > > Thanks and regards > Anesh A Kurian > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
