We designed a custom web page #1 with a URL that opens web page #2. On Web page #2 there is another URL that opens the remedy login. When the user logins in to remedy and a custom web page opens that our end-users want to modify. This custom web page is the not the Remedy OOB home page, and has some workflow that does not work well. We have been tasked with fixing this workflow. Is it better to use web services to customize, reduce the logins and direct the user to the OOB Remedy home page (with links for Change/Incident, etc) or would it faster (less effort)t to scrap a customized web page and go back to the original OOB Remedy Home page?
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