Ok...here is something Odd...the Primary server (the one having the issues
with the escalation Queue says this on startup)
 
<SGRP> /* Fri Dec 28 2007 12:02:49.7240 */ The Administration operation is
currently owned by server <ThisServer>
<SGRP> /* Fri Dec 28 2007 12:02:49.7240 */ Starting Administration operation
 
then 30 seconds later, and every thirty seconds it gives this message...for
each operation that it is an owner for
 
<SGRP> /* Fri Dec 28 2007 12:03:18.6640 */ Server <ThisServer> assuming
responsibility for unowned Administration operation
<SGRP> /* Fri Dec 28 2007 12:03:18.6640 */ Starting Administration operation

which tells me that server1 in this group isn't recognizing itself?

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shyman, Jonathan
Sent: Friday, December 28, 2007 11:38 AM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
Yes, what he said.
 
Thanks, Joe. Good point.
 
J.T. Shyman
Column Technologies
[EMAIL PROTECTED]

  _____  

From: Joe D'Souza
Sent: Fri 12/28/2007 1:34 PM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
Also turn on the server group logs on all the servers belonging to the
server group.. If there is a communication problem between the servers in
the server group, it will show on these logs...
 
Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Shyman, Jonathan
Sent: Friday, December 28, 2007 1:29 PM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
Since this seems to be occurring during server group communication I would
wonder if the two servers can talk to each other.
 
If these servers are in fact in a servergroup, here's what I'd do to start
troubleshooting:
 
1. Make sure each server in the group can ping each other server both by
short name and my fully-qualified domain name (FQDN)
2. Make sure each server in the group can ping the server group host name.
I'm assuming you are using a hardware load-balancer of some kind to do this
and that it has its own name and IP address
3. Make sure the hosts file on each server points to the server group host
name for its own IP. 
 
J.T. Shyman
Column Technologies
[EMAIL PROTECTED]

  _____  

From: LJ LongWing (Head)
Sent: Fri 12/28/2007 1:24 PM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
The first restart today was by complete reboot of the server...so no
possibility of a thread not shutting down...and it started happening as you
can see almost exactly an hour afterwards.  Then the second you see is just
a restart of the service, and again, an hour before throwing the error
again...so I don't think it's a thread issue.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 28, 2007 11:12 AM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
This is probably because the escalation thread that was created previously
has not been killed gracefully after the server was brought down. After
stopping the services could you check to see if the Escalation RPC is still
in use by an rpcinfo -all?
 
Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Friday, December 28, 2007 12:58 PM
To: [email protected]
Subject: Re: Server Group Error 8745


** 
Found some more information about this....this appears to begin almost
exactly 1 hour after I restart the server
 
Fri Dec 28 07:06:46 2007 : Action Request System(R) Server Version 7.1.00
Patch 001 200711161033
(c) Copyright 1991-2007 BMC Software, Inc. 
Fri Dec 28 08:06:58 2007  ServerGroup : Unable to create a queue to process
RPC requests. (ARERR 8745)
Fri Dec 28 08:06:58 2007     CreateEscalationQueue
Fri Dec 28 09:51:10 2007 : Action Request System(R) Server Version 7.1.00
Patch 001 200711161033
(c) Copyright 1991-2007 BMC Software, Inc. 
Fri Dec 28 10:51:00 2007  ServerGroup : Unable to create a queue to process
RPC requests. (ARERR 8745)
Fri Dec 28 10:51:00 2007     CreateEscalationQueue

Any suggestions yet?

  _____  

From: LJ LongWing (Head) [mailto:[EMAIL PROTECTED] 
Sent: Friday, December 28, 2007 7:04 AM
To: [email protected]
Subject: Server Group Error 8745


Recently stood up my first server group and one of them is giving the
following error 
 
 Fri Dec 28 06:54:10 2007  ServerGroup : Unable to create a queue to process
RPC requests. (ARERR 8745)
Fri Dec 28 06:54:10 2007     CreateEscalationQueue
 
Strange part is I can't find this error in the documentation, not in the
Error guide, or any of the other docs...can't find any reference to it
anywhere....not on Google, nor list archives...any suggestions?
 
ARS 7.1
Win2k3

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