I don't know if this is an option for you....but if you manage to convince management to let you go to 7.1 instead of 7.0 you aren't likely to have as many licensing issues. Everything prior to 7.1 required keys for all license types, Floating licenses needed to be specially issued for a server group, etc, etc. In 7.1 the only thing that needs an actual key is the Server, and everything else is just added once for the group and no special keying is necessary for the servers. I just finished setting up a 7.1 server group and had 0 licensing issues with it.....well 1...I had to apply the licenses to the servers with them 'not in the group' and then add them back in after the license was applied.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Thursday, January 10, 2008 1:18 PM To: [email protected] Subject: Licensing Issues ** Hey all, We're in the process of upgrading to 7.0 and implementing a server group and I'm running into a few problems with licensing. I've been on and off the phone with BMC licensing to no avail. We have two new servers that I was going to set up as a server group and a third server that we're using as the database. I grabbed a copy of the 5.1.2 database from our production server, installed 5.1.2 server on one of the new server group servers and did a restore. Got 5.1.2 up and running and then upgraded to a working version of 7.0 after some issues were resolved. Anyhow, long story short, both servers now have 7.0, the database has been upgraded, and they're both sharing it. I contacted support and was issued two new licenses, but when I try to apply them via the admin tool, I get an [ARERR 466] "Invalid or pre 6.0 AR Server license file" (In fact, I get the error when I select "Add/Remove licenses" from the admin tool). Support has been unable to assist up to this point, so I figured I'd try here and see if any of you had run into an issue like this before. Any ideas? Thanks much, Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
