RPC errors tend to be networking in nature. Either you are having trouble seeing the remedy server or it is having trouble seeing the db server.
Try putting in the ip of the remedy server in the user/admin too in place if the server name. If it work, then look into your DNS resolution. John Rosquist Windward ----- Original Message ---- From: Saurabh Mehta <[EMAIL PROTECTED]> To: [email protected] Sent: Monday, January 14, 2008 9:38:21 AM Subject: Re: Socket Error Hi Mohan, Thanks for your reply. But, I do not have any preference server entered in the login window. Regards, Saurabh Mohan wrote: > Check to see if you don't have a preference server entered in the remedy > login window of the problematic computer. > thanks, > Mohan > > Sent from my iPhone > > On Jan 14, 2008, at 7:26 AM, Saurabh Mehta <[EMAIL PROTECTED]> wrote: > > ** > Hi List, > > I am facing a strange situation when I am trying to access remedy server. > Details are: > > 1. When I am trying to access remedy server from the very same machine i am > getting the following error (from both user client tool and admin tool) > > "ARERR [90] Cannot establish a network connection to the AR System server : > RMDV01 : RPC: Miscellaneous tli error - System error (Socket error - 10055) > user: Demo, server: RMDV01" > > 2. But when I am trying to access the same through some different machine I > am able to access my remedy server without any issues. > > Both the machine have client tools installation done by very same binary > files. No errors at all there in installations log. > > I am on ARS 7.1 running on a specific port with ITSM 7.0.3 on Windows Server > 2003 EE, Microsoft SQL Server 2005. > Please suggest what i can do to resolve the same. > > What I have tried till now: > 1. Restart of services (some times it helps but only for few minutes) > 2. Reinstallation of client tools in different drives > 3. Removal of "arv and arf" files > > But nothing seems to be resolving my problem. > Looking for your views. > > Thanks > Saurabh > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > DISCLAIMER: > ----------------------------------------------------------------------------------------------------------------------- > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its affiliates. > Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect the > opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, modification, > distribution and / or publication of > this message without the prior written consent of the author of this e-mail > is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > ----------------------------------------------------------------------------------------------------------------------- > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > ____________________________________________________________________________________ > Looking for last minute shopping deals? > Find them fast with Yahoo! Search. > http://tools.search.yahoo.com/newsearch/category.php?category=shopping > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ____________________________________________________________________________________ Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
