In the Run If qualifications, case does matter, since string comparisons are being done. No DB search is done, so the DB case sensitivity does not matter.
In the Set Field/Push Field/Escalation qualification, the DB case sensitivity does matter, since a search to the database is done Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Carey Matthew Black Sent: Tue 01/15/08 10:09 AM To: [email protected] Subject: Re: Case Sensitivity in Run If Qualification ( The question was about an Active link Run If right?) In ARS workflow... I am fairly certain that CaSe sensitivity does matter. (always) If however you are talking about a Set Field/Push Field/Escalation Run If Qualification(s) then the RDBMS case sensitivity would matter. (And there might be other cases, but that is what I can think of right now.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Jan 15, 2008 9:43 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > ** > > Case sensitivity is determined at the DB level. If your DB is > case-sensitive, you are correct in your assumption: App Director ID != App > director Id. > > Rick ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian > Sent: Tuesday, January 15, 2008 6:29 AM > To: [email protected] > Subject: Case Sensitivity in Run If Qualification > > > > ** > > I have an AL qualification of $USER$ = 'App Director ID'. If the case does > not match should the AL fire? I didn't think the case mattered but it will > not fire if there is a case difference. > > Brian Sokol > Manager, Desktop Services > Scholastic Inc. > 557 Broadway > NY, NY 10012 > (212) 343-6494 > http://www.Scholastic.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

