Ron, the one time this became an issue for an implementation I was working on, we decided the quickest resolution was to prefix the site with a unique code to reflect the company or region. This was seen where multiple companies have a site called Head Office.
Sam _______________________________________________________ Sam Ferguson . Senior Consultant . Planwell Technology Level 1, Korea House, 29 Tory Street, Wellington, New Zealand ph: +64 4 385 2885. fax: +64 4 385 2911. mob: +64 21 388 704 http://www.planwell.net [EMAIL PROTECTED] This is an email from Planwell Technology. It is confidential to the ordinary user of the e-mail address to which it was addressed and may contain copyright and/or legally privileged information. No one else may read, print, store, copy or forward any or all of this message or its attachments. If you receive this e-mail in error, please return it to the sender. Thank you. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters Sent: Thursday, 17 January 2008 12:42 p.m. To: ARSList Subject: Site question for ITSM 7 I've come across a stumbling block in configuring ITSM 7, and I'm wondering if anyone else has dealt with something similar: Many of my company's locations across the country have two completely different organizations in the same building. For example, our San Jose location is currently set up in HD6 as both 'Western Region - WE1 District - San Jose' and 'PP&S Western - Pacific District - San Jose'. This is how the location info for people who work for these organizations comes over from the HR System. In ITSM 7, though, I can't have two sites with the same name, even if they're in different regions and site groups. I've got some thoughts about how to proceed, but I'd love to hear from someone else who may have dealt with this or something similar. Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
