You can create ALIASES for a site and/or relate the same site to many companies (if you're using multi-tenancy to represent your different Regions).
In the Application Administration Form, go into the Advanced Configuration Tab and select Foundatation Data . Select Sites and query from there. You can see the setup of the sites and the alias feature might do what you are expecting. Terry -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Ron Legters Sent: Wednesday, January 16, 2008 6:42 PM To: [email protected] Subject: Site question for ITSM 7 I've come across a stumbling block in configuring ITSM 7, and I'm wondering if anyone else has dealt with something similar: Many of my company's locations across the country have two completely different organizations in the same building. For example, our San Jose location is currently set up in HD6 as both 'Western Region - WE1 District - San Jose' and 'PP&S Western - Pacific District - San Jose'. This is how the location info for people who work for these organizations comes over from the HR System. In ITSM 7, though, I can't have two sites with the same name, even if they're in different regions and site groups. I've got some thoughts about how to proceed, but I'd love to hear from someone else who may have dealt with this or something similar. Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
