Maybe the destination location and the url need to point to the same place.
You have: - G:\Program Files\Tomcat 5.5\webapps\ROOT - http://myservername.com:80/AtriumCMDB<http://myservername.com/AtriumCMDB> Maybe it should be: - G:\Program Files\Tomcat 5.5\webapps\ROOT\AtriumCMDB<http://myservername.com/AtriumCMDB> - http://myservername.com:80/AtriumCMDB<http://myservername.com/AtriumCMDB> Axton Grams On Jan 17, 2008 2:14 PM, David K Hill <[EMAIL PROTECTED]> wrote: > ** > > Listers, > > > > I have searched high and low for a guide on how to correctly install the > online help system onto a Tomcat web server. > > > > Is there anyone who has successfully installed the help files. I am > currently looking at installing and configuring the CMDB Online Help file > first. > > During the installation, the SETUP.EXE process says that it didn't detect > a web server on this system. > > > > Here's the steps I took to install the help files.. > > > > 1. Ran SETUP.EXE > 2. Pressed "Next >" at the Intro screen. > 3. Pressed "I Agree" at the license agreement screen. > 4. Entered my username, password, server name and port number then > press "Next >". It searches for installed language packs. > 5. Then it says that the installer did not detect web servers on my > machine and if I had one. I said "Yes". > 6. At the select language packs screen I pressed "Next >" > 7. At the "Choose Destination Location" I selected the ROOT > directory of the tomcat servers webapps folder. > "G:\Program Files\Tomcat 5.5\webapps\ROOT" > 8. Then at the "Confirm URL" setting I reset the URL to read: > http://myservername.com:80/AtriumCMDB<http://myservername.com/AtriumCMDB> > 9. At the "Start Copying Files" screen, I pressed "Install >" > 10. It copies all the files to the appropriate directories and > updates the "Online Help File Path" values in the > SHARE:Application_Properties form. > 11. Then I pressed "Finished" at the last screen. > > > > When I go to test it: > > 1. I open the web page to the AR System Mid Tier server and log in. > 2. Then I select "CMDB Console" from the Home Page. > 3. I click on the "Help" hyperlink. > 4. Then the web page pops up directed to: > http://myserver.com/AtriumCMDB/console.htm it errors out saying HTTP > Status 404 – Not available. > 5. I found the console.htm file in the "en" sub directory of the web > server installed directory. > 6. So I modified my URL in the browser to point to the > http://myserver.com/AtriumCMDB/en/console.htm; no dice. > 7. So I modified my URL in the browser to point to the > http://myserver.com/en/console.htm; screen comes up blank. > 8. I go back to my CMDB Console screen an press help and the screen > points to http://myserver.com/AtriumCMDB/en/console.htm > > > > Any suggestions would be more than appreciated….. > > > > Thanks, > > > > -David Hill > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
