The fix I received from BMC indeed show that locales are the problem. I think there are 2 new filters and modification to the SRM:AppInstanceBridge form. I can send you the def fix if you want.
On Jan 17, 3:52 pm, "Savant, [EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote: > We have SRM 2.1 installed in dev and noticed that fields stopped passing > to the Work Orders. Oddly enough, we may have stumbled on an answer > this morning - locales. We created duplicate AOT/PDT/SRD using one > locale and the fields pushed again. We haven't taken it all the way > through yet, but suspect that's the root cause. We're rebuilding all > the navigational categories, etc.. at the moment. > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] > Sent: Thursday, January 17, 2008 11:46 AM > To: [EMAIL PROTECTED] > Subject: SRM 2.1 and various bugs > > Hi, > > Does anyone have SRM 2.1 installed in dev or prod? > We have it set up but have numerous issues. It is an upgrade from SRM > 2.0. > > First, it seems the email confirmation to end user on the SRM:Request > form doesn't send out. > Second, out of the box question/answer values don't push to the work > order level. > Third, the Work Order audit log shows the wrong column as modified by > (Always showing the submitter of the original request no matter who > changes it) <- this I fixed by changing the column to the proper field > but BMC says it is working as designed.. > > Those are the quick ones that I've found in our environment. > Plus all the custom forms we created in 2.0 doesn't work in 2.1 as it > says Application is not licensed. > It actually didn't work when we exported the def file and imported > into prod. Yes we have a valid license. We had to recreate all the > custom forms again. > > Anyone else having issues with SRM 2.1? > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
