Hi all,

I'm trying to run a Perl script from an Active link. I'm firing the AL
on a CTI match. The Run Process action looks like this:

$PROCESS$ @@:/usr/local/lib/perl5/site_perl/5.8.7/Custom/alert.pl

No matter what I do, Remedy is giving me the following error:

"The system cannot find the file specified."

I have moved the script to various locations on the server including
the server directory for the AR System but Remedy still can't locate
the file. Do I need to set some environment variable in the ar.conf to
make this work?

Thank you,

Tom

ARS 6.3, ITSM 6.0 on RHEL 3

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to