>From the Beginners Guide page 673:
"The client type of the API program. When used in workflow, this keyword resolves to a number that corresponds to Remedy User, Remedy Administrator, DSO, and so on. The number representations of the different client types are in the ar.h file, which is located in <install_directory>\api\include. For example, if you use $CLIENT-TYPE$ in a Run If qualification for an active link, you can cause the active link to execute only for a mid-tier client (for example, $CLIENT-TYPE$ = 9)." I have found that, according to my ar.h file, the Client-Type for runmacro.exe is 17. I have created a filter that runs only when $CLIENT-TYPE$ = 17 to send a message. Unfortunately, it is not running whenever runmacro.exe modifies the ticket. The guide only mentions Active Links. Active Links are not fired whenever runmacro.exe submits the ticket. I need this workflow to only fire whenever runmacro modifies the ticket. Can I still reference CLIENT-TYPE, or will I have to reference a different keyword? According to everything I can see, the way I'm doing it now should be working fine. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
