We're in the process of acquiring/building SRM 2.1 and so far, it's been working pretty much as expected. A few bugs here and there and some questions about functional design. Also, it's a bit cumbersome to configure but that's because there's a lot of flexibility in the tool that you may or may not need. Overall, we're satisfied (ask me again after we rollout!!!)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Smith Sent: Wednesday, January 23, 2008 4:36 PM To: [email protected] Subject: Service Request Management -Anybody using it? This is a multipart message in MIME format. --=_alternative 000344E1852573DA_= Content-Type: text/plain; charset="US-ASCII" Is anybody using BMC Service Request Management. Was hoping to get some feedback on the product from people that are actually using it. Thanks, Chris Smith ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" --=_alternative 000344E1852573DA_= Content-Type: text/html; charset="US-ASCII" ** <br><font size=2 face="sans-serif">Is anybody using BMC Service Request Management. Was hoping to get some feedback on the product from people that are actually using it.</font> <br> <br><font size=2 face="sans-serif">Thanks,<br> Chris Smith</font> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ --=_alternative 000344E1852573DA_=-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
