I am impressed that he can access the forms. This was about a year and a half ago (maybe the newer BB's are more powerful) but I found that I would get an error something to the effect that the page was too large and it was a simple DO form with 1 text field. This was about the time that ARS 7 came out, I can't remember if it was on MT 6.3 or 7 when I tried it.
Jason On Fri, Jan 25, 2008 at 11:33 AM, Robert Molenda <[EMAIL PROTECTED]> wrote: > ** Well, my first thought is to spend $$ and use something like aeroprise > mobility product / solution which is quite nice looking, etc. (Note: I have > NOT personally used/installed it, just looked at the product at the > road-shows, etc, maybe another lister-er can respond on that...) > > Next to spending $$, my next suggestion is to create specific views of the > forms for BlackBerry or Cell-Phone-web usage. You can strip the forms down > to simple & small scale, etc. Reduce functionality, etc. > > Another option is to create 'helper forms' to re-display the content of > the ITSM forms, this way you do not get in and muck around with the ITSM > forms... > > You can always detect the client / browser at the web-server and force a > re-direct to specific views, etc. > > HTH > Robert > > > > On Jan 25, 2008 1:47 AM, Hugo Visser <[EMAIL PROTECTED]> wrote: > > > ** I suspect that the client-type is only valid when coming through the > > remedy wireless product, which I think is discontinued. Remedy wireless > > supplied WAP access to the AR System. > > > > Hugo > > > > > > On Jan 25, 2008 1:34 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > > > > Not that I heard of but one of the $client-types$ is for wireless > > > devices.. > > > > > > Maybe you could make special WAP page views for those specific > > > applications > > > that your WAP users are likely to access? > > > > > > Joe > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] Behalf Of Grooms, Frederick W > > > Sent: Thursday, January 24, 2008 5:03 PM > > > To: [email protected] > > > Subject: Remedy WAP capabilities > > > > > > > > > Here is one for the list... > > > > > > Scenario: Boss just got a Blackberry (my first thought was "Great, > > > more work for me"). He can access the Mid-Tier web page but he says > > > the > > > buttons don't work correctly and the page is confusing. > > > > > > Is there a WAP translator/interface available to go along with > > > Mid-Tier > > > that does not require an application to be downloaded to the device? > > > Something that will take our tabbed forms and make them cards in a > > > deck? > > > > > > Fred > > > > > > No virus found in this outgoing message. > > > Checked by AVG Free Edition. > > > Version: 7.5.516 / Virus Database: 269.19.10/1241 - Release Date: > > > 1/24/2008 > > > 9:58 AM > > > > > > > > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
