James Out of professional curiosity, has your company already decided on what their alternative product will be to Remedy? If this decision is not completely driven by price and still open to potentially saving Remedy, you may wish to speak with Jorge Batista or Jay Shankar at BMC. They might be able to assist in resolving some of the issues that brought your company's management team to their decision. Alternatively, you might also want to talk to some vendors who offer third-party support services for Remedy. They might be able to offer Remedy Support at a lower cost than going directory through BMC, but I have never used such third-party support so I cannot say for certain. I believe companies like Column IT, Strategic Technologies, and Xinify offer these services, but I am sure there are a several more whom I am not familiar with.
If this is a done deal, good luck with the job hunt then.
(Embedded image moved to file: pic03039.gif)Countrywide
James Van Sickle
Remedy Developer II
IT - Enterprise Change & Config
972-696-5779 Office 1000 Coit Road
92-540- Internal Mail Stop: PCRD-2-78
214-399-1254 Cell Plano, TX 75075
James Collins
<[EMAIL PROTECTED]
IL.COM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] [ARSLIST] Company Dropping Remedy
ORG>
02/05/2008 09:41
AM
Please respond to
[EMAIL PROTECTED]
RG
I found out last week that my company has decided to drop Remedy.
Through an analysis they found found it to expensive and the support
that they received since the BMC takeover as being not worth the costs
associated with it. I was a bit surprised; however, they plan on
developing some new opportunities. I think Remedy has about one year
with the company and that will be the last curtain after 10 years. I
will still be around for a year, but wanted to share that with the
list.
James
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
======================================================================
Confidentiality Notice: The information contained in and transmitted with this
communication is strictly confidential, is intended only for the use of the
intended recipient, and is the property of Countrywide Financial Corporation or
its affiliates and subsidiaries. If you are not the intended recipient, you
are hereby notified that any use of the information contained in or transmitted
with the communication or dissemination, distribution, or copying of this
communication is strictly prohibited by law. If you have received this
communication in error, please immediately return this communication to the
sender and delete the original message and any copy of it in your possession.
======================================================================
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
<<attachment: pic03039.gif>>
