Hi All, I am trying upgrading IM 7.0.2 patch 5 to IM 7.0.3 on ARS 7.0.1 Patch 5. After the setup checks the applications installed on the server, an error screen flashes up with the following error ->
" A newer version of Remedy Definitive Software Library detected on your ARSystem server, installation cannot continue. Please check Remedy customer support web site for compatibility information. http://supportweb.remedy.com " Any Idea how can I get rid of the DSL installed? Thanks & Regards, Amita This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
