Ravi,
Here is another approach, something I implemented here. I have about 80 forms
that I frequently need to open and search. Using the Find option in the Object
List (Ctrl+O, Find, <enter text>, click Find) is not convenient to me.
I use a Table Field on a display-only/control panel form that points to a
Regular form containing the names of forms I wish to open. I use an active
link that opens the form when I double-click a row in the Table field.
Regular form fields:
'Display Name' A friendly name for the form.
'Form Name' ARS form name, or URL.
'VUI Name' ARS VUI name.
'URL' Checkbox if the entry is a URL.
The Table Field shows the 'Display Name' and 'Form Name' columns. The URL field
is included but hidden.
On double-click the active link opens the form, or if the 'URL' checkbox is
checked then it opens the URL.
For opening ARS forms (not URLs) the Open Window command uses $SERVER$ for the
Server Name field, $col Form Name$ for the Form Name field, and $col VUI Name$
for the Form View field. The Window Type is set to Search and the Target
Location is set to New.
For opening URLs, I use this Run Process command:
rundll32 url.dll,FileProtocolHandler $col Form Name$
I only need this for Windows User Tool. You could use the Run Process command
"PERFORM-ACTION-OPEN-URL new" to open URLs in mid-tier.
Creating this only took about 30 minutes and I use it every single day for my
administration. Anytime I find myself opening a form that is not in this list
of forms I just add a record to the Regular form field (described above) and
from them on all I need to do is double-click in the Table field and it's
opened for me.
To enhance this you could add a checkbox to open the form in New mode instead
of Search mode. I seldom need to open in New mode so when I need to, I first
open in Search modem then select Edit > Copy to New.
Stephen
Remedy Skilled Professional
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ravi
Sent: Friday, February 08, 2008 7:40 AM
To: [email protected]
Subject: Re: Newbie: form with links to frequently accessed forms
This is all I am looking for. Thank you. One more question about the
active link. Can the active link take the name of the button as an
argument. What I am saying is the following: if I have 5 buttons opening
5 different forms, can I just have one active link taking the name of
the button as an argument or do I have to create 5 active links?
Thanks
Ravi
MUNJAL, Jaya, IDC wrote:
> **
>
> Ravi
>
>
>
> § Create a Display Only Form
>
> § Create 5 buttons (name them according to the form they open)
>
> § Create 5 Active Link with Open Window Action. In the open
> Window specify which Form you want to open
>
>
>
> For more details on the Open Window action of active link refer to
> Basic User Guide.
>
>
>
> Hope this helps.
>
>
>
> Thanks
>
>
>
>
>
> Jaya Munjal
>
> IEA Remedy Team
>
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> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ravi
> Sent: 08 February 2008 08:52
> To: [email protected]
> Subject: Newbie: form with links to frequently accessed forms
>
>
>
> Hi: I typically access about 5 forms as a user from the remedy client.
>
> Can somebody point me to the right doc which explains how I can create a
>
> simple form with links to these forms in search or new mode? I have
>
> searched many docs and can't seem to find it.
>
>
>
> TIA
>
> Ravi
>
>
>
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