I've had some patches blow out User form changes over the years from using the executable to patch the server. So if you patch by using the binary files you shouldn't have a problem. If you patch by the executables then keep that in mind that you might lose the field and it's data.
If it was me I'd create another small regular form to hold the region and then create a join when you want to access the regional data. That way you don't have to worry about losing anything. I try and stay away from making User form changes whenever possible. ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, February 11, 2008 9:41 AM To: [email protected] Subject: Re: User Form ARS 7.0.01 (UNCLASSIFIED) Sorry guys, I should have been more specific. We use just the core ARS. We do not use ITSM or any of BMC's canned products. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of FRANK, GORDON CTR DISA JSSC Sent: Monday, February 11, 2008 9:17 AM To: [email protected] Subject: Re: User Form ARS 7.0.01 (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE I agree with John Rosquists response. Use the People form. ITSM 7.0.x has become very specific and you want to minimize the customizations or hire someone intimate with the underpinnings (there are not very many of us around and we are costly). North, South, East and West could be set up using Company. Just allow the people which criss-cross companies to be in each others Company. Gordon M. Frank Remedy Skilled Professional DISA\Verizon FNS -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, February 11, 2008 9:36 AM To: [email protected] Subject: User Form ARS 7.0.01 Good Morning All, I am thinking of adding a field to the user form to help with sorting technicians by geographical areas (North, South, East, West....). Does anyone know of any gotcha's with this? Are there any reasons why I should not do this? Thanks, Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Classification: UNCLASSIFIED Caveats: NONE ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
