The patch level of the User tool has very little to do with the upgrade of a patch level of your ITSM application. And if you are using ARS 7.0.1, the user tool and the ARS Server is still on Patch 3.. If you are on ARS 7.1, the latest patch is Patch 1.
Its only the ITSM applications 7.0 that have got 6 patches released till date.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Louis Cobuccio Sent: Monday, February 11, 2008 2:49 PM To: [email protected] Subject: Patch 006 Question..... ** Hey Gang, I am about to install AR Server, Mid-Tier Server, Email Engine, Flashboards, Approval Server and ITSM patch 006 of version 7.0.01, in production. Can my users still use patch 005 of the User Tool for a bit or do I need to update them with patch 006 of the User Tool at the same time I am patching my system? Any help would be great. Thank you, Louis Cobuccio Eaton Vance Management, Inc. 2 Oliver Street Boston, MA. 02109 (d) 617.598.8822 (c) 617.429.1113 [EMAIL PROTECTED] No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
