For the Oracle bulk fetch parameter:

Default Config (Oracle-Bulk-Fetch-Count: 50):
LoadDisplayInfoList: Loads 500 rows at a time
LoadFieldPermissions: Loads 50 rows at a time

Modified Config (Oracle-Bulk-Fetch-Count: 100):
LoadDisplayInfoList: Loads 500 rows at a time
LoadFieldPermissions: Loads 50 rows at a time

The Oracle-Bulk-Fetch-Count configuration parameter has no bearing on this
portion of the startup routine.

No difference at all.

On Feb 17, 2008 7:33 PM, Guillaume Rheault <[EMAIL PROTECTED]> wrote:

> I wonder if the ar.conf parameter Oracle-Bulk-Fetch-Count has any bearing
> on this.
> the maximum is 100 which is ridiculously low in this day an age
>
> Guillaume
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) on behalf of Axton
> Sent: Thu 02/14/08 10:00 AM
> To: [email protected]
> Subject: Re: arserver.exe Memory Usage 7.0.01
>
> Remedy just needs to tune the startup of arserver.  That's kind of where
> the
> problem lies.
>
> start arserver
> ...
> -> fetch 100 of 50000 records from feild_dispprop (read 6mb of data and
> use
> 20k)
>  -> process those 100 records
> -> fetch next 100 of 50000 records from feild_dispprop (read 6mb of data
> and
> use 20k)
>  -> process those 100 records
> -> fetch next 100 of 50000 records from feild_dispprop (read 6mb of data
> and
> use 20k)
>  -> process those 100 records
> ...
>
> No wonder it takes so long.  How about fetching all the data at once, the
> processing it serially, or even better, in parallel.  It is something that
> can be done, but the people at BMC have to be convinced that there is a
> benefit to the customers, and they probably have to be able to directly
> capitalize on it to get a direction from management, neither of which is
> probably going to happen.
>
> Axton Grams
>
> On Thu, Feb 14, 2008 at 9:02 AM, Bardsley, Michael <
> [EMAIL PROTECTED]> wrote:
>
> > ** I was told by support that there is a known slow startup issue with a
> > windows/remote oracle database configuration.  We are looking at about 7
> > minutes startup.  My db confirmed that at startup he see's the ARADMIN
> > account pulling little bits of information at a slow pace from
> field_dispprop
> > table.  I was told that is the Data Definition files that AR holds in
> > memory.  We have also seen some database timeouts while saving changes
> in
> > the Admin tool.
> >
> >  ------------------------------
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] *On Behalf Of *Joe D'Souza
> > *Sent:* Thursday, February 14, 2008 2:37 AM
> >
> > *To:* [email protected]
> > *Subject:* Re: arserver.exe Memory Usage 7.0.01
> >
> > ** We are running our AR Server at around that much (650,000 K) too. We
> > are experiencing a lag of at least 15 minutes at the start of the
> services.
> > We are currently working with BMC Support on that.. At Remedy supports
> > suggestion, we tried a 1 GB connection @ Full Duplex between the AR
> Server
> > and the DB and that didn't help much either.
> >
> > What is the average time you guys are experiencing on restart of AR
> > Services?
> >
> > We are running all the ITSM apps, AIE, CMDB, SLM, BMC RKM, SRM on our AR
> > Server.
> >
> > We have tried tuning the database with the help of our DBA's and none of
> > our efforts produced any significant change in the performance during
> > startup.
> >
> > Even after startup, it does take unreasonably long to save even a light
> > form or save a filter or active link or menus even if we click on the
> server
> > name on the server window so it doesn't refresh any lists after saving
> an
> > object..
> >
> > Is anyone else fighting a similar issue?
> >
> > Joe
> >
> > -----Original Message-----
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] Behalf Of *strauss
> > *Sent:* Wednesday, February 13, 2008 10:50 AM
> > *To:* [email protected]
> > *Subject:* Re: arserver.exe Memory Usage 7.0.01
> >
> > ** Typically ARS 7.1.00.001 runs at about 650,000 K on my Win2K3 x64
> > servers.  The one I have up that has relatively steady development in
> > Kinetic Request going on, plus daily testing of notifications and
> paging,
> > shows a peak at 825,000 K - and it has been running without a restart
> since
> > 16 January.  The back end is SQL Server 2005 x64 on separate servers.
>  It
> > has been a while since I ran any 7.0.01 servers (patch 003, middle of
> last
> > year), but I believe that 7.1 has a smaller memory footprint.
> >
> > Christopher Strauss, Ph.D.
> > Call Tracking Administration Manager
> > University of North Texas Computing & IT Center
> > http://itsm.unt.edu/
> >
> >
> >  ------------------------------
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] *On Behalf Of *Bardsley, Michael
> > *Sent:* Wednesday, February 13, 2008 8:50 AM
> > *To:* [email protected]
> > *Subject:* arserver.exe Memory Usage 7.0.01
> >
> > **
> >
> > Not sure if anyone will be able to provide me a direct answer on this
> but
> > would anyone be able to tell me about how much memory arserver.exeshould
> > be consuming on the server after it has been running for a few days
> without
> > restarting?
> >
> > I am running ARS 7.0.01 Patch 005 with the full ITSM 7.02 Suite, SLM
> 7.03,
> > and CMDB 2 on a Windows server pointing to a remote Oracle 10G database.
> >
> > We just recently went live so we have been doing a lot of restarts as we
> > have had to make system changes.  I noticed that after a restart
> > arserver.exe consumes about 700,000 K.
> >
> > After a few days of not restarting I am seeing that the memory footprint
> > has grown to about 1,300,000 K which has me concerned about a memory
> leak.
> > This may be normal and it may not grow much larger so I will continue to
> > monitor but wanted to toss the question out there..
> >
> > I understand that all environments are different and therefore no one
> > instance is correct but just thought I would ask.
> >
> > Thanks,
> >
> > *Michael Bardsley*
> >
> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> > html___
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> >
>
>
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