Hi,
The group IDs is not an issue yet as we have not yet migrated to ITSM V7
and so we don't have the SLM module. We are still running SLA.
I installed ARS V7.1 on a new server, pointing at the existing Oracle 9i
database. The installation program did the database upgrade. I then
obtained a new ARS V7.1 server licence and applied it. Our DBA then
exported the Oracle 9i database and imported it into an Oracle 10g
database. I then pointed the ARS config to the Oracle 10g database.
So far no issues have shown up apart from arimportcmd but the process
was only completed this morning.
Thanks.
Nyall
Atul Vohra wrote:
Hi Nyall,
The setup described by you is almost identical to what we have. If you do not mind can you give me some more info on the steps performed.
Did you have issues with the existing groups like APP-Support /
APP-Administrator etc since the group ids now are used by SLM-Customer /
SLM-Config etc.
Regards
Atul
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