Lisa,

While displaying this, make sure you expand the keyword before you use it in 
table fields if you are using ARS V 7.

I had to bite my head off where I was getting a wrong output despite a correct 
criteria, in a table field qualification, because the keyword $DATE$ was not 
expanding to the correct value. Its a known bug.. I believe its the same 
problem with using the keyword $TIMESTAMP$ in the qualification in table 
fields.. Incidiently I was working back then on the same requirement! A On Call 
scheduling system..

Joe

----- Original Message ----
From: "Kemes, Lisa" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, February 21, 2008 1:48:15 PM
Subject: Re: On Call System

** 
Another question, do you have a recurring option?  So someone could enter a 
start date and end date (let's say 5:00pm to 7:00am) and then "recur" that for 
7 days or weeks or months? 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Grooms, Frederick W
Sent: Thursday, February 21, 2008 2:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: On Call System


** 
What we do here is give the user's start and end fields so we don't have to 
have a record per day.  A group that may have 1 person on call for a week would 
only have 1 record instead of 7.  When displaying the on call we show any 
record whose start <= $TIMESTAMP$ and end >= $TIMESTAMP$.
 
To validate on Submit or Modify we check that the Start Date/Time = an ending 
Date/Time for the same group (or this start is in between another records 
start/end dates).
 
Showing it in a calander is a bit trickier but can be done.
 
Fred




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Kemes, Lisa
Sent: Thursday, February 21, 2008 1:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: On Call System


** 
The application is going to cover a year.  Each group is going to have their 
own oncall schedule so that our help desk knows who to call after hours for an 
urgent ticket.  We are a 24/7 shop.
 
It's all in Microsoft Access right now (a different access database for each 
group that I tie in all together through a website).  It's horrible to 
maintain, so we are going to develop something in the AR System (7.0.1 Patch 
005, Windows 2003, Oracle 10i)




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Ben Cantatore
Sent: Thursday, February 21, 2008 1:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: On Call System


** 
Lisa, 

Can you provide a little more information about your app?  For example how is 
the user prompted for his/her oncall schedule?  What period of time does this 
cover, week, month, reoccurring, variable?  Just off the top of my head, if you 
were getting the users to enter their oncall schedule for let's say a month, 
then all  you need to do is a tablewalk check for days missing between the 
beginning and end of the month.  Assuming this was a 24/7 shop. 


Ben Cantatore
Remedy Administrator
Avon
(914) 935-2946 


"Kemes, Lisa" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 
02/21/2008 01:11 PM Please respond to
arslist@ARSLIST.ORG

[EMAIL PROTECTED] 
cc
SubjectOn Call System







** 
I'm creating an on call system for our company and I would like to make sure 
that the end user does not accidentally skip a date or a time. 
So when they are entering information as to who is on call I don't want (this 
would be in a table): 
Feb 20 Lisa Kemes 
Feb 22 Lisa Kemes 
Feb 23 Lisa Kemes 
I would like them to see: 
Feb 20 Lisa Kemes 
Feb 21 
Feb 22 Lisa Kemes 
Feb 23 Lisa Kemes 
Is there any easy way to do this?  (other than creating a separate table with 
every hour and date on it). 
Just wondering/brain storming.... 
Lisa Kemes 
AR System Developer 
Tyco Electronics 
717-810-2408 tel 
717-810-2124 fax 
[EMAIL PROTECTED]


      
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