So what’s wrong with 

 

AND ( 'lesson_status' =  "Completed" ) AND ( 'DB.lesson_status' !=
"Completed" )

 

When do you expect that to fire when you don’t want it to??

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pargeter, Christie
Sent: Thursday, February 21, 2008 10:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview questions

 

Because an API we have can write to this record multiple times...but we only
want the workflow to go off the first time lesson_status is changed.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Thursday, February 21, 2008 1:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview questions

** 
How is using 'TR.lesson_status' better than just 'lesson_status'? 

Thad Esser
Remedy Developer
Work: 503-220-6192
"Perfection is achieved, not when there is nothing more to add, but when
there is nothing left to take away." - Antoine de Saint-Exupéry 





"Pargeter, Christie" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG> 

02/21/2008 01:23 PM 


Please respond to
arslist@ARSLIST.ORG


To

arslist@ARSLIST.ORG 


cc

 


Subject

Re: Interview questions

 


 

 




Here is a piece of workflow that I have in my system today that uses TR and
it should.

( 'RecordUploadStatus' = "Uploaded") AND ( 'Emp_EntryID' !=  $NULL$ ) AND (
'ClassNameID' !=  $NULL$ ) AND ( 'TR.lesson_status' =  "Completed" ) AND (
'DB.lesson_status' !=  "Completed" )

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of arslist
Sent: Thursday, February 21, 2008 1:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview questions

I think questions about:

1) Field Ids
2) Workflow naming
3) How do you document what you have done
  (and this is a biggy, the WHY stuff was done is usually left out)

The responses to those 3 open ended questions tell you alot.

I had one senior person tell me recently that he didn't think there was any
reason to choose your own field ids for a custom module (on a system with
the ITSM6 suite).

Didn't get a chance to show him how much workflow I had been able to borrow
from ITSM6 for the custom module by using the same field ids for the
standard fields and then just copying the workflow with new naming (so
changes for the ITSM module, or BMC patches would not affect the workflow
that I borrowed).

... Daniel

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Widowfield
Sent: February 21, 2008 3:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview questions

Well, I can only speak for myself, but I normally use the TR. prefix, just
so you can look at the qualification at a glance and understand what it
means.  It reminds me of C and Java programmers who omit braces when they
aren't necessary.  Sure, it's legal, but is it more readable?  Too often we
forget that code may be written once, but read hundreds of times (e.g., by
beleaguered maintenance programmers at 3:00 AM).

I'd much rather argue over whether you should ever let the admin tool pick
your field IDs and whether workflow names should be meaningful rather than
over syntactic sugar.

--Tim

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