Hi. Check if the default database administrator account ARAdmin with the password AR#Admin# exists on the database that you restored. If you specified another admin account when you installed the original database you must create that one on the restored database.
But you should receive a login error in the arerror log if this is the problem. You can try to install the server(same patch-level) and select the Remote option, and Upgrade option.... /Rune 2008/2/22, Richard Copits <[EMAIL PROTECTED]>: > > ** > > The ARSystem database was moved by using MS/SQL Server > > Enterprise Manager/Backup and Restore function. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Nall, Roger > *Sent:* Friday, February 22, 2008 11:00 AM > *To:* [email protected] > *Subject:* Re: "Splitting" an AR 6.x system.... > > > > ** > > Richard, > > > > I think some detail as to how you moved the database would be helpful. > Also, please don't forget you ARS and DB information. > > > > Thanks, > > > > Roger A. Nall > Manager, OSSNMS Remedy > T-Mobile, USA > Desk: 813-348-2556 > Cell: 973-652-6723 > FAX: 813-348-2565 > sf49fanv AIM IM > RogerNall Yahoo IM > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Richard Copits > *Sent:* Friday, February 22, 2008 10:54 AM > *To:* [email protected] > *Subject:* "Splitting" an AR 6.x system.... > > > > One of our Remedy folks has asked me if it's > > possible to do something that we thought > > would be easy, but seems not to be – maybe > > we're missing a step, or ??? > > > > Our AR HelpDesk 6.x system is all housed on > > one server – with the SQL database instance > > on that server as well. We'd like to "split" off > > the SQL database and put it on another server, > > or leave the SQL instance where it is and move > > the AR stuff. But, when they tried changing the > > arconfig file it just caused the whole thing to > > hang. Is it possible to separate things this way, > > and if so are there directions/guidelines on > > what/how they should be doing it? > > > > Thanks!. > > > > > > > > "I know not with what weapons World War III will > > be fought, but World War IV will be fought with > > sticks and stones." > > > > Albert Einstein > > > > > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. If you have received this > message in error or due to an unauthorized transmission or interception, > please delete all copies from your system without disclosing, copying, or > transmitting this message. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ > > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. If you have received this > message in error or due to an unauthorized transmission or interception, > please delete all copies from your system without disclosing, copying, or > transmitting this message. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
