Michael, that password I believe is for the ARAdmin account. I went through this awhile back, and they also changed my ARAdmin account password.
>From what I understand, the ARSystem just uses SA to create the ARAdmin account. From that point on, it uses the ARAdmin account. If your DBAs or Security people change the ARAdmin account, then you simply update it via the admin tool that you list below. Remedy will instantly pick up the new change. Please, anyone, if any of this is incorrect, then please correct me, but I believe that what I stated above was true. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Monday, February 25, 2008 11:32 AM To: [email protected] Subject: Changing SA passwords ** Listers, A couple of our servers were identified in a scan the other day as having "weak" sa passwords for SQL Server. We've been told to change them, but I want to be sure that it's not going to stop AR System from functioning correctly. I imagine there's a setting for the sa password somewhere, as they ask for it during a server install, but I'm not sure where it's located. Is it the database password field in the admin tool? (Server information > Database) Thanks, Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
